Privacy Policy

Introduction

At MIDGG LIMITED ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our app, our website (mid.gg) or our services.

Information We Collect

The only personal information you give us directly is your email address, which is used for user authentication. We use Firebase Authentication to manage the sign-up and login process. Like most websites, we and the services we use also collect some information automatically through cookies and similar technologies, as described below.

Personal Information Collected:

• Email Address: We collect your email address during the registration process to authenticate your identity and provide access to our app. Your email address is stored securely within Firebase, a third-party service used to manage authentication.

Information Collected Automatically:

• Usage and device information: the pages you visit, how you arrived at them, the type of browser and device you use, your approximate location (derived from your IP address) and how you interact with our pages, such as clicks and scrolling. We use this to understand which pages are useful and to improve the site.
• Error reports: when something goes wrong on a page, technical details of the error, the page and your browser are sent to us so we can fix it.

Cookies and Similar Technologies

Cookies are small files stored on your device. We use them, along with similar technologies such as local storage, to keep you signed in, remember your preferences (such as your language) and measure how our website is used. You can block or delete cookies in your browser settings; some features, such as staying signed in, may not work without them.

Our analytics cookies come from Google Analytics and Hotjar, and help us understand how visitors use our pages so we can improve them. If you are in the UK, the European Economic Area or Switzerland, we use them only with your consent, which you give through the banner shown on our website. You can change or withdraw your choice at any time through the “Privacy and cookie settings” link in the footer of our website.

Promotions

Our website shows promotions for MID.GG’s own products only. We do not use third-party ad networks, and we do not show ads from other companies.

How We Use Your Information

We use your email address solely for the following purposes:

• To authenticate and verify your identity when you sign up or log in to our app.
• To provide access to your account and personalized features within our app.
• To send important updates regarding your account (such as changes to our policies or terms).

Data Storage and Security

Your email address is stored securely within Firebase, which is a trusted third-party service provider. We take reasonable steps to ensure the security of your personal information by following best practices in data protection and encryption.

However, please note that while we strive to protect your information, no method of data transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Sharing of Your Information

We do not share, sell, or rent your email address to third parties. Your email address is used exclusively for authentication purposes via Firebase.

The information collected automatically through cookies and similar technologies is processed on our behalf by the service providers listed below.

Third-Party Services

We use Firebase Authentication to manage the sign-up and login process. Firebase is a third-party service provider, and your email address is stored securely on their platform. Please refer to Firebase’s privacy policy for further information on how they handle and secure your data.

We also use the following services:

• Google Analytics to measure how our website is used ( Google privacy policy ).
• Hotjar to understand how visitors use our pages ( Hotjar privacy policy ).
• Raygun to receive reports of errors on our website ( Raygun privacy policy ).

User Rights and Choices

You have the right to:

• Access your email address stored in our system by contacting us directly.
• Request deletion of your account and associated email address from our system. You can delete your account by reaching out to us via our contact details provided below.
• Change or withdraw your consent to analytics cookies, as described in the Cookies and Similar Technologies section above.
• Block or delete cookies through your browser settings.